The Palm At Playa Hotel - Playa del Carmen

Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Palm At Playa Hotel - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Plunge pool

Rooftop pool

Infinity pool

Overview

Offering 69 rooms, the attractive The Palm At Playa Hotel features a sun deck, a year-round outdoor pool and a night club available on site. The Palm At Playa Hotel has been welcoming guests to its modern rooms since 2012.

The hotel is about 450 meters from Riviera Art Gallery, Disabled-friendly beach and Kool Beach Club. The property is set a 10-minute stroll from Playa del Carmen center.

The vicinity of a national park and palm trees as well as quick access to bars, a theme park and restaurants set the hotel apart.

Guests can reach The Palm At Playa Hotel by car from Cancun International airport in 50 minutes.

Rooms

The rooms in The Palm At Playa Hotel come with cable TV, coffee/tea makers, complimentary Wi-Fi, individual climate control and a living area. Some rooms have the sea view. For more comfort a hairdryer, a shower and free toiletries are provided.

Eat & Drink

Different dishes of contemporary cuisine are served at the restaurant. Guests can quench their thirst at Famous Coco Bongo bar with a favorite drink. Coffee Stop and Oh Lala are situated in a charming area, about 150 meters from the venue.

Services

The hotel offers a designated place for smoking, parking and allergy-free rooms as well as a meeting room, a video projector and a business centre for guests' comfort.

Relax

On-site spa facilities include a spa center, a plunge pool and a solarium. Reflex massage, head massage and full body massage are also available. On-site activities feature snorkeling and diving.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   4.  Number of rooms:   69.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Golf course
  • Yoga class

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Grocery shopping service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Infinity pool
  • Rooftop pool
  • Plunge pool
  • Beach umbrellas
  • Beach towels
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Jacuzzi
  • Reflex massage
  • Head massage
  • Full body massage

Room view

  • Garden view
  • City view
  • Courtyard view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Room toiletries

Bedroom

  • Premium bedding
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    2700 ft
Airports
Restaurants
  • Coffee Stop
    500 ft
  • Oh Lala (cuisine: International)
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    69

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

The Palm At Playa photos Room
Large Double Room
Bed type: Double bed
Check Prices
  • Free Wi-Fi
  • Air conditioning
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Room facilities
    The Palm At Playa photos Room
    Standard Room
    Bed type: Twin beds or Double bed or 1 Single bed
    Size: 325 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Standard|Standard

    Room facilities
      The Palm At Playa photos Room
      King Room
      Bed type: King-size bed
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      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information
      Room facilities
        Triple Room
        Bed type: Sleeping arrangements for 3 persons
        Check Prices
        — Less information+ More information

        Standard|Triple Room - With Breakfast

        The Palm At Playa photos Room
        Loft
        Bed type: Double bed or Twin beds or 1 Single bed or King-size bed
        Size: 650 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Standard|Loft

        Room facilities
          The Palm At Playa photos Room
          One-Bedroom Suite
          Bed type: Sleeping arrangements for 3 persons or Twin beds or Double bed
          Size: 810 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Suite|1 Bedroom Suite

          Room facilities
            The Palm At Playa photos Room
            Two-Bedroom Suite
            Bed type: Double bed or 1 Super King-size bed, 2 Single beds and 1 Sofa bed or 1 Single bed
            Size: 1295 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information

            Suite|2 Bedroom Suite - Free Wifi

            Room facilities
              The Palm At Playa photos Exterior Hotel information
              Palm Twin Room
              Bed type: 2 Single beds or Twin beds or Double bed
              Size: 325 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Standard|Palm Room

              Room facilities
                The Palm At Playa photos Room
                Palm Loft
                Bed type: King-size bed or Double bed or 1 Single bed
                Size: 650 sq. feet
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Shower
                • — Less information+ More information

                Standard|Palm Loft Room - Breakfast included

                Room facilities
                  The Palm At Playa photos Room
                  Palm One-Bedroom Suite
                  Size: 810 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information
                  Room facilities
                    The Palm At Playa photos Room
                    Superior Double Room
                    Bed type: Double bed
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                    • Free Wi-Fi
                    — Less information+ More information

                    Superior|Double Superior

                    Room facilities
                      Deluxe Two-Bedroom Double Room
                      Bed type: Double bed or Sleeping arrangements for 4 persons or Sleeping arrangements for 3 persons
                      Check Prices
                      • Free Wi-Fi
                      — Less information+ More information

                      Deluxe|Deluxe Room, 2 Bedrooms

                      Room facilities
                        Deluxe One-Bedroom Room
                        Bed type: Sleeping arrangements for 3 persons or Double bed
                        Size: 810 sq. feet
                        Check Prices
                        • Free Wi-Fi
                        — Less information+ More information

                        Deluxe|Deluxe Room, 1 Bedroom

                        Room facilities
                          Deluxe Two-Bedroom King Suite
                          Bed type: King-size bed and 2 Single beds
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          — Less information+ More information

                          Suite|Palm Deluxe 2 Bedroom Suite - 1 king and 2 single beds OR 2 king beds - Breakfast included

                          Room facilities
                            The Palm At Playa photos Room
                            Deluxe One-Bedroom Suite
                            Bed type: 1 Single bed or Sleeping arrangements for 3 persons or Twin beds
                            Size: 810 sq. feet
                            Check Prices
                            • Free Wi-Fi
                            • Air conditioning
                            • Shower
                            • — Less information+ More information

                            Suite|Palm Deluxe 1 Bedroom Suite - Breakfast included

                            Room facilities
                              The Palm At Playa photos Room
                              Deluxe Two-Bedroom Suite
                              Bed type: King-size bed and 2 Single beds or Double bed or Sleeping arrangements for 3 persons
                              Size: 1295 sq. feet
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
                              • Shower
                              • — Less information+ More information

                              Suite|Palm Deluxe 2 Bedroom Suite - 1 king and 2 single beds OR 2 king beds - Breakfast included

                              Room facilities
                                The Palm At Playa photos Room
                                Luxury Suite
                                Bed type: Double bed or Sleeping arrangements for 3 persons
                                Check Prices
                                • Free Wi-Fi
                                — Less information+ More information

                                Suite|Suite Luxury

                                Room facilities

                                  How to reach hotel

                                  hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
                                  Show big map »

                                  Hotel Address:

                                  Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710

                                  Get directions
                                  City Center
                                  • Playa del Carmen
                                    2700 ft
                                  Airports
                                  Restaurants
                                  • Coffee Stop
                                    500 ft
                                  • Oh Lala (cuisine: International)
                                    1400 ft
                                  Hotel information
                                  • Check-in:
                                    from  3 pm
                                  • Check-out:
                                    until  12 pm
                                  • Number of floors:
                                    4
                                  • Number of rooms:
                                    69

                                  Hotel Awards

                                  MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                                  According to guest reviews, the hotel has been rated as
                                  Best Spa Hotels in Mexico

                                  Use Badge

                                  The Palm At Playa Location

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                                  • Airports
                                  • Underground stations
                                  • Train stations
                                  • Parks
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                                  • Museums
                                  • Convention centers
                                  • Stadiums
                                  • Food and meals
                                  • General

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                                  Route Planner
                                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                  What's nearby

                                  Popular areas

                                  • City Center - 2300 ft

                                  Places of interest

                                  • Plaza Quinta Alegria - 1000 ft
                                  • Terminal foránea de autobuses ADO - 1000 ft
                                  • Kool Beach Club - 3000 ft

                                  Convention centers

                                  Monuments and Landmarks

                                  • 28 de Julio Square - 400 ft
                                  • ADO International Bus Station - 1400 ft
                                  • Disabled-friendly beach - 1700 ft
                                  • Church of Guadalupe - 1.5 mi

                                  Galleries

                                  • Mahi Golf Course - 1.8 mi

                                  Marina

                                  • Playa del Carmen Maritime Terminal - 2000 ft

                                  Local attractions

                                  • Sian ka'an Jeep Tour Expedition - 1.7 mi
                                    Monte de los Cibeles, Playa del Carmen
                                  • Casa Cenote - 1.8 mi
                                  • Cenote Chaak Tun - 2.3 mi
                                    Av. Juarez, Playa del Carmen
                                  • Temazcal Natura - 1.7 mi
                                    Monte de los Cibeles, Playa del Carmen
                                  • Xaman Ha Aviary - 1.8 mi
                                    Paseo Xaman-Ha, Playa del Carmen

                                  Near the hotel

                                  • Riviera Art Gallery - 1400 ft
                                    20th Street between 5th Av. & 10th Av., Playa del Carmen

                                    Restaurants nearby

                                    • Coffee Stop - 500 ft

                                      Address: Calle 10 North
                                      Phone: 984 803 4365

                                      81% likes this, based on 130 reviews
                                      Price Range: USD 3 - USD 6

                                    • Ah Cacao Chocolate Cafe - 1800 ft

                                      Address: 5th Ave & Constituyentes
                                      Phone: +52 984 803 5748

                                      82% likes this, based on 936 reviews
                                      Price Range: USD 6 - USD 21

                                    • Oh Lala - 1400 ft

                                      Address: Calle 14 bis between 10th & 15th Av.
                                      Phone: 9841274844

                                      81% likes this, based on 545 reviews
                                      Cuisine: International
                                      Price Range: USD 8 - USD 31

                                    • Kaxapa Factory - 1900 ft

                                      Address: Av Constituyentes, betwen 10 and 15 avenues
                                      Phone: 9841471645

                                      90% likes this, based on 569 reviews
                                      Cuisine: Organic, Venezuelan
                                      Price Range: USD 5 - USD 9

                                    Hotel information
                                    • Check-in:
                                      from  3 pm
                                    • Check-out:
                                      until  12 pm
                                    • Number of floors:
                                      4
                                    • Number of rooms:
                                      69

                                    Hotel Awards

                                    MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                                    According to guest reviews, the hotel has been rated as
                                    Best Spa Hotels in Mexico

                                    Use Badge

                                    Hotels nearby
                                    Cities nearby

                                    The Palm At Playa Reviews

                                    Guest reviews are submitted by our customers after their stay at The Palm At Playa

                                    Average guest rating

                                    8.6out of 10
                                    Superb
                                    Based on 18 reviews

                                    Guest reviews

                                    • Single
                                      8.8

                                      lovely breakfast options and service. great value for playa del carmen and hotel standard/ ideal location. large room size comfortable bed decent air conditioning pool area is relaxing and well appointed decent wifi

                                      small slow lifts hotel not finished in parts - e.g. gym not equipped. room not decorated much light switches haphzard and confusing basic phone system pool beds in sun always busy

                                    • Couple
                                      8.8

                                      The location is excellent, the room is very clean and the pool in the roof.

                                      The A/C was leaking water inside.

                                    • Couple
                                      7.4

                                      The delicious breakfast, the comfortable rooms, the terrace pool

                                      The fact that the website did not mention the gym had not yet opened as the hotel is brand new, it felt not everything was in place yet other than the food service which was excellent the location is good but not on the beach so one needs to pay 300 pesos or so a day to hire a bed at one of the cramped beach clubs

                                    • Group of friends
                                      9.2

                                      Exceptional service in all areas of the hotel - from check in to the restaurant. The hotel is brand new with only the highest quality fittings and finishings. Its in a great location close to the beach and right off the main street.

                                      They chose to open too early. There was still construction going on in the basement below which was noisy, they were still photographing the place and training staff right in front of clients trying to enjoy the pool. That was really unprofessional. There was a lot of noise from the street at night which made it very difficult to sleep but that might have been a result of the time of year (festive season) not sure. The pool is more for posing than actual swimming and the jacuzzi is luke warm. If you want to 'be seen' this is the place to stay.

                                    • Group of friends
                                      9.6

                                      pool area, location and free wi-fi througout the hotel.

                                    • Couple
                                      10.0

                                      &Quot;When we got to the room we identified a problem in the bathroom and complained to the reception. They solved this problem very quick changing us to a better room available and explained that it happened because the construction is quite new. The matter of fact is that this other room was amazing. Besides a balcony, extra bed, up to date furniture and first line materials, the bathroom had two showers for the cuple. Fantastic! I was worried about the noise from the street, since the hotel is in the middle of the night life and have a happy hour in the terrace, but fortunately we didn't hear any noise from our room. I would like to add that the service is exceptional, the people are very polite and the restaurant is driven by a very good “cuoco” that makes special designed dishes serving the best taste Mexican food. For sure we’ll chose to stay there the next time we go to Playa. We spent a very good time relaxing inside a chromotherapic Jacuzzi bath at the terrace, listening to lounge music, feeling the afternoon wind while watching the Sun going down every day. We are seeking to have that time again!!! The Spot location of the hotel is perfect - lots of restaurants, shops and two steps from the beach. The Car is kept safe inside the garage and no traffic disturbance around the hotel. I Could keep saying good things all day long but the point is that we really enjoyed and recommend to everyone."

                                    • Couple
                                      5.4

                                      Sterile Charmless More like a hospital than a hotel

                                    How to reach hotel

                                    hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
                                    Show big map »

                                    Hotel Address:

                                    Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710

                                    Get directions
                                    City Center
                                    • Playa del Carmen
                                      2700 ft
                                    Airports
                                    Restaurants
                                    • Coffee Stop
                                      500 ft
                                    • Oh Lala (cuisine: International)
                                      1400 ft
                                    Hotel information
                                    • Check-in:
                                      from  3 pm
                                    • Check-out:
                                      until  12 pm
                                    • Number of floors:
                                      4
                                    • Number of rooms:
                                      69

                                    Hotel Awards

                                    MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                                    According to guest reviews, the hotel has been rated as
                                    Best Spa Hotels in Mexico

                                    Use Badge