The Palm At Playa Hotel - Playa del Carmen

Calle 8 Norte Mz 29 Lote 5, Playa del Carmen, Mexico, 77710  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Palm At Playa Hotel - Playa del Carmen

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Infinity pool

Plunge pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Diving

Snorkeling

 Spa and relaxation

Spa & wellness center

Solarium

Reflex massage

Jacuzzi

 Breakfast

Continental breakfast

Overview

The attractive 3-star Palm At Playa is set in a shopping area minutes away from Playa del Carmen Maritime Terminal, 5th Avenue and Xcaret Eco Theme Park. Palm At Playa has been welcoming guests to its bright rooms since 2012.

Guests will enjoy a beautiful location in the heart of Playa del Carmen. The property lies within 400 meters from Terminal foránea de autobuses ADO, Disabled-friendly beach and Morph Kiteboarding Maroma Beach.

The hotel boasts close proximity to a theme park and restaurants.

Cozumel airport can be reached in 20 minutes by car from Palm At Playa.

Rooms

Palm At Playa offers 69 rooms fitted with climate control, a balcony, free Wi-Fi, an in-room safe and a wet bar for a comfortable stay in Playa del Carmen. Many rooms come with a wonderful view on the garden. In-room self-catering facilities include coffee/tea makers and a fridge.

Eat & Drink

A deluxe breakfast is served every morning. The excellent restaurant serves light contemporary dishes. Guests can quench their thirst at Famous Coco Bongo bar with a favorite drink.

Services

Medical service, concierge service and free shuttle bus service as well as allergy-free rooms, a safe deposit box and free parking are available for guests' use.

Relax

A rooftop terrace, an infinity pool and a nightclub are offered on site. The hotel provides snorkeling and diving for an active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   69.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Coffee shop
  • Private beach
  • Currency exchange
  • Luggage storage
  • Bicycle storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Snorkeling
  • Diving
  • Golf course
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Grocery shopping service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Swim-up bar
  • Snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Infinity pool
  • Plunge pool
  • Beach umbrellas
  • Beach towels
  • Night club
  • Entertainment
  • Spa & wellness center
  • Solarium
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Reflex massage

Room view

  • Garden view
  • City view
  • Courtyard view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Towels

Bedroom

  • Premium bedding
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Sound docking station
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 8 Norte Mz 29 Lote 5, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    2700 ft
Airports
Restaurants
  • Coffee Stop (cuisine: Café, Bagels)
    500 ft
  • Oh Lala (cuisine: International)
    1400 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    69

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

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Rooms and availability

The Palm At Playa Standard RoomThe Palm At Playa Standard RoomThe Palm At Playa Standard Room
Standard Room
Bed type: Double Bed or 2 Single beds or 1 Single bed
Size: 325 sq. feet
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  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

SINGLE STANDARD

Room facilities
    Four Room Room
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    • Free Wi-Fi
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    Room facilities
      Three Room Room
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      The Palm At Playa LoftThe Palm At Playa LoftThe Palm At Playa Loft
      Loft
      Bed type: Double Bed or 2 Single beds or 1 Super-King Size bed
      Size: 650 sq. feet
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      • Free Wi-Fi
      • Air conditioning
      • Shower
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      Loft, 1 King Bed - Breakfast Plan

      Room facilities
        The Palm At Playa Two-Bedroom SuiteThe Palm At Playa Two-Bedroom Suite Hotel informationThe Palm At Playa Two-Bedroom Suite Hotel information
        Two-Bedroom Suite
        Bed type: 1 Double bed, 2 Single beds and 1 Sofa bed
        Size: 1185 sq. feet
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        • Free Wi-Fi
        • Air conditioning
        • Shower
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        Room facilities
          The Palm At Playa One-Bedroom SuiteThe Palm At Playa One-Bedroom SuiteThe Palm At Playa One-Bedroom Suite
          One-Bedroom Suite
          Bed type: Double Bed or 2 Single beds or 1 Super-King Size bed and 1 Sofa bed
          Size: 810 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information
          Room facilities
            The Palm At Playa Two-Bedroom Quadruple Room Hotel informationThe Palm At Playa Two-Bedroom Quadruple Room Hotel informationThe Palm At Playa Two-Bedroom Quadruple Room Hotel information
            Two-Bedroom Quadruple Room
            Bed type: Quad
            Size: 1185 sq. feet
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            • Air conditioning
            • Shower
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            This quadruple room has a cable TV, minibar and dining area.

            Room facilities
              The Palm At Playa Superior Double RoomThe Palm At Playa Superior Double Room Hotel informationThe Palm At Playa Superior Double Room Hotel information
              Superior Double Room
              Bed type: Double Bed or Double or Twin beds
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              • Free Wi-Fi
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              DOUBLE SUPERIOR

              Room facilities
                The Palm At Playa Deluxe Two-Bedroom RoomThe Palm At Playa Deluxe Two-Bedroom Room Hotel informationThe Palm At Playa Deluxe Two-Bedroom Room Hotel information
                Deluxe Two-Bedroom Room
                Bed type: Triple or Double Bed
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                • Free Wi-Fi
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                Deluxe Room, 2 Bedrooms - Breakfast Plan

                Room facilities
                  The Palm At Playa Deluxe One-Bedroom Double RoomThe Palm At Playa Deluxe One-Bedroom Double Room Hotel informationThe Palm At Playa Deluxe One-Bedroom Double Room Hotel information
                  Deluxe One-Bedroom Double Room
                  Bed type: Double Bed
                  Check Prices
                  • Free Wi-Fi
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                  Deluxe Room, 1 Bedroom

                  Room facilities
                    The Palm At Playa Deluxe Two-Bedroom SuiteThe Palm At Playa Deluxe Two-Bedroom Suite Hotel informationThe Palm At Playa Deluxe Two-Bedroom Suite Hotel information
                    Deluxe Two-Bedroom Suite
                    Bed type: Double Bed or Triple
                    Size: 1185 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
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                    Palm Deluxe Two Bedroom Suite

                    Room facilities
                      The Palm At Playa Deluxe SuiteThe Palm At Playa Deluxe SuiteThe Palm At Playa Deluxe Suite
                      Deluxe Suite
                      Bed type: Double Bed
                      Size: 810 sq. feet
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                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
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                      Palm Deluxe One Bedroom Suite

                      Room facilities
                        The Palm At Playa Private One-Bedroom SuiteThe Palm At Playa Private One-Bedroom SuiteThe Palm At Playa Private One-Bedroom Suite
                        Private One-Bedroom Suite
                        Size: 810 sq. feet
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        • Private bathroom
                        • — Less information+ More information

                        This suite features one private bedroom with bathroom free Wi-Fi, a living room, a fully equipped wet-bar, flat-screen satellite TV and a balcony with courtyard or street views.

                        Room facilities
                          Luxury Suite
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                          • Free Wi-Fi
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                          Room facilities

                            How to reach hotel

                            hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
                            Show big map »

                            Hotel Address:

                            Calle 8 Norte Mz 29 Lote 5, Playa del Carmen, Mexico, 77710

                            Get directions
                            City Center
                            • Playa del Carmen
                              2700 ft
                            Airports
                            Restaurants
                            • Coffee Stop (cuisine: Café, Bagels)
                              500 ft
                            • Oh Lala (cuisine: International)
                              1400 ft
                            Hotel information
                            • Check-In:
                              from  3 pm
                            • Check-Out:
                              until  12 pm
                            • Number of rooms:
                              69

                            Hotel Awards

                            MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                            According to guest reviews, the hotel has been rated as
                            Best Spa Hotels in Mexico

                            Use Badge

                            The Palm At Playa Location

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                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
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                            • General

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                            Route Planner
                            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                            What's nearby

                            Popular areas

                            Places of interest

                            • 28 de Julio Square - 400 ft
                            • Terminal foránea de autobuses ADO - 1000 ft
                            • Church of Guadalupe - 1.5 mi

                            Local Attractions

                            • Sian ka'an Jeep Tour Expedition - 1.7 mi
                              Monte de los Cibeles, Playa del Carmen
                            • Casa Cenote - 1.8 mi
                            • Cenote Chaak Tun - 2.3 mi
                              Av. Juarez, Playa del Carmen
                            • Temazcal Natura - 1.7 mi
                              Monte de los Cibeles, Playa del Carmen
                            • Xaman Ha Aviary - 1.8 mi
                              Paseo Xaman-Ha, Playa del Carmen

                            Near the hotelNear the hotel

                            • Riviera Art Gallery - 1400 ft
                              20th Street between 5th Av. & 10th Av., Playa del Carmen

                              Restaurants Nearby

                              • Coffee Stop - 500 ft

                                Address: Calle 10 North
                                Phone: 984 803 4365

                                81% likes this, based on 130 reviews
                                Cuisine: Café, Bagels
                                Price Range: USD 3 - USD 6

                              • Ah Cacao Chocolate Cafe - 1800 ft

                                Address: 5th Ave & Constituyentes
                                Phone: +52 984 803 5748

                                82% likes this, based on 936 reviews
                                Cuisine: Dessert, Coffee Shop, Ice Cream, Café
                                Price Range: USD 6 - USD 21

                              • Oh Lala - 1400 ft

                                Address: Calle 14 bis between 10th & 15th Av.
                                Phone: 9841274844

                                81% likes this, based on 545 reviews
                                Cuisine: International
                                Price Range: USD 8 - USD 31

                              • Kaxapa Factory - 1900 ft

                                Address: Av Constituyentes, betwen 10 and 15 avenues
                                Phone: 9841471645

                                90% likes this, based on 569 reviews
                                Cuisine: Vegan, Organic, Venezuelan
                                Price Range: USD 5 - USD 9

                              Hotel information
                              • Check-In:
                                from  3 pm
                              • Check-Out:
                                until  12 pm
                              • Number of rooms:
                                69

                              Hotel Awards

                              MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in Mexico

                              Use Badge

                              Hotels nearby
                              Cities nearby

                              The Palm At Playa Reviews

                              Guest reviews are submitted by our customers after their stay at The Palm At Playa

                              Individual guest reviews

                              • Single
                                8.8

                                lovely breakfast options and service. great value for playa del carmen and hotel standard/ ideal location. large room size comfortable bed decent air conditioning pool area is relaxing and well appointed decent wifi

                                small slow lifts hotel not finished in parts - e.g. gym not equipped. room not decorated much light switches haphzard and confusing basic phone system pool beds in sun always busy

                              • Couple
                                8.8

                                The location is excellent, the room is very clean and the pool in the roof.

                                The A/C was leaking water inside.

                              • Couple
                                7.4

                                The delicious breakfast, the comfortable rooms, the terrace pool

                                The fact that the website did not mention the gym had not yet opened as the hotel is brand new, it felt not everything was in place yet other than the food service which was excellent the location is good but not on the beach so one needs to pay 300 pesos or so a day to hire a bed at one of the cramped beach clubs

                              • Group of friends
                                9.2

                                Exceptional service in all areas of the hotel - from check in to the restaurant. The hotel is brand new with only the highest quality fittings and finishings. Its in a great location close to the beach and right off the main street.

                                They chose to open too early. There was still construction going on in the basement below which was noisy, they were still photographing the place and training staff right in front of clients trying to enjoy the pool. That was really unprofessional. There was a lot of noise from the street at night which made it very difficult to sleep but that might have been a result of the time of year (festive season) not sure. The pool is more for posing than actual swimming and the jacuzzi is luke warm. If you want to 'be seen' this is the place to stay.

                              • Group of friends
                                9.6

                                pool area, location and free wi-fi througout the hotel.

                              • Couple
                                10.0

                                &Quot;When we got to the room we identified a problem in the bathroom and complained to the reception. They solved this problem very quick changing us to a better room available and explained that it happened because the construction is quite new. The matter of fact is that this other room was amazing. Besides a balcony, extra bed, up to date furniture and first line materials, the bathroom had two showers for the cuple. Fantastic! I was worried about the noise from the street, since the hotel is in the middle of the night life and have a happy hour in the terrace, but fortunately we didn't hear any noise from our room. I would like to add that the service is exceptional, the people are very polite and the restaurant is driven by a very good “cuoco” that makes special designed dishes serving the best taste Mexican food. For sure we’ll chose to stay there the next time we go to Playa. We spent a very good time relaxing inside a chromotherapic Jacuzzi bath at the terrace, listening to lounge music, feeling the afternoon wind while watching the Sun going down every day. We are seeking to have that time again!!! The Spot location of the hotel is perfect - lots of restaurants, shops and two steps from the beach. The Car is kept safe inside the garage and no traffic disturbance around the hotel. I Could keep saying good things all day long but the point is that we really enjoyed and recommend to everyone."

                              • Couple
                                5.4

                                Sterile Charmless More like a hospital than a hotel

                              How to reach hotel

                              hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
                              Show big map »

                              Hotel Address:

                              Calle 8 Norte Mz 29 Lote 5, Playa del Carmen, Mexico, 77710

                              Get directions
                              City Center
                              • Playa del Carmen
                                2700 ft
                              Airports
                              Restaurants
                              • Coffee Stop (cuisine: Café, Bagels)
                                500 ft
                              • Oh Lala (cuisine: International)
                                1400 ft
                              Hotel information
                              • Check-In:
                                from  3 pm
                              • Check-Out:
                                until  12 pm
                              • Number of rooms:
                                69

                              Hotel Awards

                              MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in Mexico

                              Use Badge