The Palm At Playa Hotel - Playa del Carmen

Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Palm At Playa Hotel - Playa del Carmen

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Infinity pool

Plunge pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Diving

Snorkeling

 Spa and relaxation

Spa & wellness center

Solarium

Reflex massage

Massage

Jacuzzi

Overview

The exclusive 4-star The Palm At Playa Hotel offers quick access to Xcaret Eco Theme Park, Playa del Carmen Maritime Terminal and Xel Ha.

The city center is 10 minute walking distance from the hotel. The property is placed next to Kool Beach Club, Morph Kiteboarding Maroma Beach and Plaza Quinta Alegria as well as bars and a theme park.

Placed near bars, a theme park and restaurants, the hotel offers a rooftop pool, a courtyard and barbeque grills for on-site relaxation.

Guests can reach The Palm At Playa Hotel by car from Cancun International airport in 50 minutes.

Rooms

The hotel offers 69 rooms. All of them feature free Wi-Fi, climate control, a sofa, satellite TV and a safe. The property boasts views of Xcaret Eco Theme Park from its rooms.

Eat & Drink

A breakfast is served in the restaurant. Guests can also enjoy Mexican meals at the unique restaurant. Famous Coco Bongo bar is available on site. The café Coffee Stop is just about 5 minutes’ walk from the property.

Services

The Palm At Playa Hotel provides a video projector, a business center and a conference room along with airport transfer, 24-hour reception and dry cleaning.

Relax

On-site leisure facilities include an infinity pool and a golf course. The hotel offers a gym, yoga classes and bicycles as well as snorkeling and diving for guests to keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   4.  Number of rooms:   69.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Adults only
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Coffee shop
  • Private beach
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Snorkeling
  • Diving
  • Golf course
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Grocery shopping service
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Swim-up bar
  • Snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Infinity pool
  • Plunge pool
  • Beach umbrellas
  • Beach towels
  • Night club
  • Entertainment
  • Spa & wellness center
  • Solarium
  • Jacuzzi
  • Massage
  • Sun terrace
  • Garden area
  • Reflex massage

Room view

  • Garden view
  • City view
  • Courtyard view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Twin bed
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Towels

Bedroom

  • Premium bedding
  • Fluffy down duvets

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    2700 ft
Airports
Restaurants
  • Coffee Stop
    500 ft
  • Oh Lala (cuisine: International)
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    69

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

The Palm At Playa photos RoomThe Palm At Playa photos RoomThe Palm At Playa photos Room
Standard Single Room
Bed type: 1 Single bed or King-size bed or Double bed
Size: 650 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Standard (2 beds)

Room facilities
    The Palm At Playa photos RoomThe Palm At Playa photos RoomThe Palm At Playa photos Room
    Loft
    Bed type: Double bed or 1 Super King-size bed or Twin beds
    Size: 650 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Palm Loft (2 beds)

    Room facilities
      The Palm At Playa photos RoomThe Palm At Playa photos RoomThe Palm At Playa photos Room
      One-Bedroom Suite
      Bed type: Double bed or 1 Super King-size bed and 1 Sofa bed or Twin beds
      Size: 810 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      1 Bedroom Suite

      Room facilities
        The Palm At Playa photos RoomThe Palm At Playa photos Exterior Hotel informationThe Palm At Playa photos Exterior Hotel information
        Two-Bedroom Suite
        Bed type: 1 Super King-size bed, 2 Single beds and 1 Sofa bed or Double bed
        Size: 1295 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Suite (2 rooms)

        Room facilities
          The Palm At Playa photos RoomThe Palm At Playa photos RoomThe Palm At Playa photos Exterior Hotel information
          Superior Double Room
          Bed type: Double bed
          Check Prices
          • Free Wi-Fi
          — Less information+ More information
          Room facilities
            The Palm At Playa photos RoomThe Palm At Playa photos RoomThe Palm At Playa photos Room
            Deluxe One-Bedroom Twin Room
            Bed type: Twin beds or Double bed
            Check Prices
            • Free Wi-Fi
            — Less information+ More information

            Deluxe Room, 1 Bedroom - Breakfast Plan

            Room facilities
              The Palm At Playa photos RoomThe Palm At Playa photos RoomThe Palm At Playa photos Room
              Deluxe Suite
              Bed type: Sleeping arrangements for 3 persons or Double bed or Double bed or Twin beds
              Size: 810 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information

              Palm Deluxe 1 Bedroom Suite

              Room facilities
                The Palm At Playa photos RoomThe Palm At Playa photos Exterior Hotel informationThe Palm At Playa photos Exterior Hotel information
                Deluxe Two-Bedroom Suite
                Bed type: King-size bed and 2 Single beds or Double bed
                Size: 1295 sq. feet
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Shower
                • — Less information+ More information

                Palm Deluxe Two Bedroom Suite

                Room facilities
                  The Palm At Playa photos RoomThe Palm At Playa photos RoomThe Palm At Playa photos Room
                  Luxury Suite
                  Bed type: Double bed
                  Check Prices
                  • Free Wi-Fi
                  — Less information+ More information

                  SUITE LUXURY

                  Room facilities

                    How to reach hotel

                    hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
                    Show big map »

                    Hotel Address:

                    Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710

                    Get directions
                    City Center
                    • Playa del Carmen
                      2700 ft
                    Airports
                    Restaurants
                    • Coffee Stop
                      500 ft
                    • Oh Lala (cuisine: International)
                      1400 ft
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  12 pm
                    • Number of floors:
                      4
                    • Number of rooms:
                      69

                    Hotel Awards

                    MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in Mexico

                    Use Badge

                    The Palm At Playa Location

                    Legend
                    • Current hotel
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                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
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                    • General

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                    What's nearby

                    Popular areas

                    • City Center - 2300 ft

                    Places of interest

                    • Plaza Quinta Alegria - 1000 ft
                    • Terminal foránea de autobuses ADO - 1000 ft
                    • Kool Beach Club - 3000 ft

                    Convention centers

                    Monuments and Landmarks

                    • 28 de Julio Square - 400 ft
                    • ADO International Bus Station - 1400 ft
                    • Disabled-friendly beach - 1700 ft
                    • Church of Guadalupe - 1.5 mi

                    Galleries

                    • Mahi Golf Course - 1.8 mi

                    Marina

                    • Playa del Carmen Maritime Terminal - 2000 ft

                    Local attractions

                    • Sian ka'an Jeep Tour Expedition - 1.7 mi
                      Monte de los Cibeles, Playa del Carmen
                    • Casa Cenote - 1.8 mi
                    • Cenote Chaak Tun - 2.3 mi
                      Av. Juarez, Playa del Carmen
                    • Temazcal Natura - 1.7 mi
                      Monte de los Cibeles, Playa del Carmen
                    • Xaman Ha Aviary - 1.8 mi
                      Paseo Xaman-Ha, Playa del Carmen

                    Near the hotel

                    • Riviera Art Gallery - 1400 ft
                      20th Street between 5th Av. & 10th Av., Playa del Carmen

                      Restaurants nearby

                      • Coffee Stop - 500 ft

                        Address: Calle 10 North
                        Phone: 984 803 4365

                        81% likes this, based on 130 reviews
                        Price Range: USD 3 - USD 6

                      • Ah Cacao Chocolate Cafe - 1800 ft

                        Address: 5th Ave & Constituyentes
                        Phone: +52 984 803 5748

                        82% likes this, based on 936 reviews
                        Price Range: USD 6 - USD 21

                      • Oh Lala - 1400 ft

                        Address: Calle 14 bis between 10th & 15th Av.
                        Phone: 9841274844

                        81% likes this, based on 545 reviews
                        Cuisine: International
                        Price Range: USD 8 - USD 31

                      • Kaxapa Factory - 1900 ft

                        Address: Av Constituyentes, betwen 10 and 15 avenues
                        Phone: 9841471645

                        90% likes this, based on 569 reviews
                        Cuisine: Organic, Venezuelan
                        Price Range: USD 5 - USD 9

                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  12 pm
                      • Number of floors:
                        4
                      • Number of rooms:
                        69

                      Hotel Awards

                      MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Mexico

                      Use Badge

                      Hotels nearby
                      Cities nearby

                      The Palm At Playa Reviews

                      Guest reviews are submitted by our customers after their stay at The Palm At Playa

                      Average guest rating

                      8.6out of 10
                      Superb
                      Based on 18 reviews

                      Guest reviews

                      • Single
                        8.8

                        lovely breakfast options and service. great value for playa del carmen and hotel standard/ ideal location. large room size comfortable bed decent air conditioning pool area is relaxing and well appointed decent wifi

                        small slow lifts hotel not finished in parts - e.g. gym not equipped. room not decorated much light switches haphzard and confusing basic phone system pool beds in sun always busy

                      • Couple
                        8.8

                        The location is excellent, the room is very clean and the pool in the roof.

                        The A/C was leaking water inside.

                      • Couple
                        7.4

                        The delicious breakfast, the comfortable rooms, the terrace pool

                        The fact that the website did not mention the gym had not yet opened as the hotel is brand new, it felt not everything was in place yet other than the food service which was excellent the location is good but not on the beach so one needs to pay 300 pesos or so a day to hire a bed at one of the cramped beach clubs

                      • Group of friends
                        9.2

                        Exceptional service in all areas of the hotel - from check in to the restaurant. The hotel is brand new with only the highest quality fittings and finishings. Its in a great location close to the beach and right off the main street.

                        They chose to open too early. There was still construction going on in the basement below which was noisy, they were still photographing the place and training staff right in front of clients trying to enjoy the pool. That was really unprofessional. There was a lot of noise from the street at night which made it very difficult to sleep but that might have been a result of the time of year (festive season) not sure. The pool is more for posing than actual swimming and the jacuzzi is luke warm. If you want to 'be seen' this is the place to stay.

                      • Group of friends
                        9.6

                        pool area, location and free wi-fi througout the hotel.

                      • Couple
                        10.0

                        &Quot;When we got to the room we identified a problem in the bathroom and complained to the reception. They solved this problem very quick changing us to a better room available and explained that it happened because the construction is quite new. The matter of fact is that this other room was amazing. Besides a balcony, extra bed, up to date furniture and first line materials, the bathroom had two showers for the cuple. Fantastic! I was worried about the noise from the street, since the hotel is in the middle of the night life and have a happy hour in the terrace, but fortunately we didn't hear any noise from our room. I would like to add that the service is exceptional, the people are very polite and the restaurant is driven by a very good “cuoco” that makes special designed dishes serving the best taste Mexican food. For sure we’ll chose to stay there the next time we go to Playa. We spent a very good time relaxing inside a chromotherapic Jacuzzi bath at the terrace, listening to lounge music, feeling the afternoon wind while watching the Sun going down every day. We are seeking to have that time again!!! The Spot location of the hotel is perfect - lots of restaurants, shops and two steps from the beach. The Car is kept safe inside the garage and no traffic disturbance around the hotel. I Could keep saying good things all day long but the point is that we really enjoyed and recommend to everyone."

                      • Couple
                        5.4

                        Sterile Charmless More like a hospital than a hotel

                      How to reach hotel

                      hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
                      Show big map »

                      Hotel Address:

                      Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710

                      Get directions
                      City Center
                      • Playa del Carmen
                        2700 ft
                      Airports
                      Restaurants
                      • Coffee Stop
                        500 ft
                      • Oh Lala (cuisine: International)
                        1400 ft
                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  12 pm
                      • Number of floors:
                        4
                      • Number of rooms:
                        69

                      Hotel Awards

                      MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Mexico

                      Use Badge