The Palm At Playa Hotel - Playa del Carmen

Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Palm At Playa Hotel - Playa del Carmen

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Infinity pool

Plunge pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Diving

Snorkeling

 Spa and relaxation

Spa & wellness center

Solarium

Reflex massage

Jacuzzi

Overview

The Palm At Playa Hotel is a 3-star accommodation in the center of Playa del Carmen providing guests with barbeque grills, an infinity pool and a golf course. The Palm At Playa Hotel has been welcoming guests to its modern rooms since 2012.

The Palm At Playa Hotel is 10 minutes' walk from the center of Playa del Carmen. This property is set blocks from the white beach and offers outdoor chaise lounges, umbrellas and towels.

This contemporary hotel is placed within proximity to a national park and palm trees.

The Palm At Playa Hotel lies within 50 minutes’ drive to Cancun International airport.

Rooms

The property offers 69 guestrooms appointed with Wi-Fi, a private balcony, individual climate control, a refrigerator and high-speed internet. Guests can enjoy a spectacular view of Xcaret Park and Xcaret Eco Theme Park from their rooms. Bathrooms are fitted with a hairdryer, a walk-in shower and free toiletries.

Eat & Drink

A broad variety of international dishes is served at the garden restaurant. Guests are welcome to the Famous Coco Bongo bar to relax with a drink. Coffee Stop and Ah Cacao Chocolate Cafe are situated in a charming area, about 150 meters from the venue.

Services

This property offers allergy-free rooms, a designated smoking area and free parking along with a meeting room, a movie projector and a video projector to answer the needs of all guests.

Relax

Guests can unwind using a spa lounge, a plunge pool and a solarium available on site. A gym, yoga classes and bicycles are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   4.  Number of rooms:   69.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Adults only
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Coffee shop
  • Private beach
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Snorkeling
  • Diving
  • Golf course
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Grocery shopping service
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Swim-up bar
  • Snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Infinity pool
  • Plunge pool
  • Beach umbrellas
  • Beach towels
  • Entertainment
  • Spa & wellness center
  • Solarium
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Reflex massage

Room view

  • Garden view
  • City view
  • Courtyard view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Twin bed
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Towels

Bedroom

  • Premium bedding
  • Fluffy down duvets

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

How to reach hotel

hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
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Hotel Address:

Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    2700 ft
Airports
Restaurants
  • Coffee Stop
    500 ft
  • Oh Lala (cuisine: International)
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    69

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

The Palm At Playa photos Room
Large Double Room
Bed type: Double bed
Check Prices
  • Free Wi-Fi
  • Air conditioning
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Room facilities
    The Palm At Playa photos Room
    Standard Single Room
    Bed type: 1 Single bed or King-size bed or Double bed
    Size: 650 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Double Room - With Breakfast

    Room facilities
      The Palm At Playa photos Room
      Loft
      Bed type: Double bed or Twin beds or Double bed or Twin beds
      Size: 650 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Loft (2 beds)

      Room facilities
        The Palm At Playa photos Room
        One-Bedroom Suite
        Bed type: Double bed or Twin beds or 2 Single beds
        Size: 810 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        1 Bedroom Suite

        Room facilities
          The Palm At Playa photos Room
          Two-Bedroom Suite
          Bed type: 1 Super King-size bed, 2 Single beds and 1 Sofa bed
          Size: 1295 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Suite 2 rooms (3 persons)

          Room facilities
            The Palm At Playa photos Room
            Superior Double Room
            Bed type: Double bed
            Check Prices
            • Free Wi-Fi
            — Less information+ More information

            Double Superior

            Room facilities
              The Palm At Playa photos Room
              Deluxe One-Bedroom Double Room
              Bed type: Double bed or King-size bed or Double bed or Twin beds
              Size: 810 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information

              Deluxe Room, 1 Bedroom

              Room facilities
                The Palm At Playa photos Room
                Deluxe Two-Bedroom Room
                Bed type: 1 Single bed or Double bed
                Check Prices
                • Free Wi-Fi
                — Less information+ More information

                Deluxe Room, 2 Bedrooms

                Room facilities
                  The Palm At Playa photos Room
                  Deluxe Suite
                  Bed type: Sleeping arrangements for 3 persons or Double bed or Double bed or Twin beds
                  Size: 810 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information

                  Suite Deluxe (3 persons)

                  Room facilities
                    The Palm At Playa photos Room
                    Deluxe Two-Bedroom Suite
                    Bed type: King-size bed and 2 Single beds or Double bed or 1 Single bed
                    Size: 1295 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information

                    Palm Deluxe 2 Bedroom Suite - 1 king and 2 single beds OR 2 king beds

                    Room facilities
                      The Palm At Playa photos Room
                      Luxury Suite
                      Bed type: Double bed
                      Check Prices
                      • Free Wi-Fi
                      — Less information+ More information

                      Suite Luxury

                      Room facilities

                        How to reach hotel

                        hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
                        Show big map »

                        Hotel Address:

                        Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710

                        Get directions
                        City Center
                        • Playa del Carmen
                          2700 ft
                        Airports
                        Restaurants
                        • Coffee Stop
                          500 ft
                        • Oh Lala (cuisine: International)
                          1400 ft
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  12 pm
                        • Number of floors:
                          4
                        • Number of rooms:
                          69

                        Hotel Awards

                        MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Mexico

                        Use Badge

                        The Palm At Playa Location

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                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
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                        • General

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                        What's nearby

                        Popular areas

                        • City Center - 2300 ft

                        Places of interest

                        • Plaza Quinta Alegria - 1000 ft
                        • Terminal foránea de autobuses ADO - 1000 ft
                        • Kool Beach Club - 3000 ft

                        Convention centers

                        Monuments and Landmarks

                        • 28 de Julio Square - 400 ft
                        • ADO International Bus Station - 1400 ft
                        • Disabled-friendly beach - 1700 ft
                        • Church of Guadalupe - 1.5 mi

                        Galleries

                        • Mahi Golf Course - 1.8 mi

                        Marina

                        • Playa del Carmen Maritime Terminal - 2000 ft

                        Local attractions

                        • Sian ka'an Jeep Tour Expedition - 1.7 mi
                          Monte de los Cibeles, Playa del Carmen
                        • Casa Cenote - 1.8 mi
                        • Cenote Chaak Tun - 2.3 mi
                          Av. Juarez, Playa del Carmen
                        • Temazcal Natura - 1.7 mi
                          Monte de los Cibeles, Playa del Carmen
                        • Xaman Ha Aviary - 1.8 mi
                          Paseo Xaman-Ha, Playa del Carmen

                        Near the hotel

                        • Riviera Art Gallery - 1400 ft
                          20th Street between 5th Av. & 10th Av., Playa del Carmen

                          Restaurants nearby

                          • Coffee Stop - 500 ft

                            Address: Calle 10 North
                            Phone: 984 803 4365

                            81% likes this, based on 130 reviews
                            Price Range: USD 3 - USD 6

                          • Ah Cacao Chocolate Cafe - 1800 ft

                            Address: 5th Ave & Constituyentes
                            Phone: +52 984 803 5748

                            82% likes this, based on 936 reviews
                            Price Range: USD 6 - USD 21

                          • Oh Lala - 1400 ft

                            Address: Calle 14 bis between 10th & 15th Av.
                            Phone: 9841274844

                            81% likes this, based on 545 reviews
                            Cuisine: International
                            Price Range: USD 8 - USD 31

                          • Kaxapa Factory - 1900 ft

                            Address: Av Constituyentes, betwen 10 and 15 avenues
                            Phone: 9841471645

                            90% likes this, based on 569 reviews
                            Cuisine: Organic, Venezuelan
                            Price Range: USD 5 - USD 9

                          Hotel information
                          • Check-in:
                            from  3 pm
                          • Check-out:
                            until  12 pm
                          • Number of floors:
                            4
                          • Number of rooms:
                            69

                          Hotel Awards

                          MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in Mexico

                          Use Badge

                          Hotels nearby
                          Cities nearby

                          The Palm At Playa Reviews

                          Guest reviews are submitted by our customers after their stay at The Palm At Playa

                          Average guest rating

                          8.6out of 10
                          Superb
                          Based on 18 reviews

                          Guest reviews

                          • Single
                            8.8

                            lovely breakfast options and service. great value for playa del carmen and hotel standard/ ideal location. large room size comfortable bed decent air conditioning pool area is relaxing and well appointed decent wifi

                            small slow lifts hotel not finished in parts - e.g. gym not equipped. room not decorated much light switches haphzard and confusing basic phone system pool beds in sun always busy

                          • Couple
                            8.8

                            The location is excellent, the room is very clean and the pool in the roof.

                            The A/C was leaking water inside.

                          • Couple
                            7.4

                            The delicious breakfast, the comfortable rooms, the terrace pool

                            The fact that the website did not mention the gym had not yet opened as the hotel is brand new, it felt not everything was in place yet other than the food service which was excellent the location is good but not on the beach so one needs to pay 300 pesos or so a day to hire a bed at one of the cramped beach clubs

                          • Group of friends
                            9.2

                            Exceptional service in all areas of the hotel - from check in to the restaurant. The hotel is brand new with only the highest quality fittings and finishings. Its in a great location close to the beach and right off the main street.

                            They chose to open too early. There was still construction going on in the basement below which was noisy, they were still photographing the place and training staff right in front of clients trying to enjoy the pool. That was really unprofessional. There was a lot of noise from the street at night which made it very difficult to sleep but that might have been a result of the time of year (festive season) not sure. The pool is more for posing than actual swimming and the jacuzzi is luke warm. If you want to 'be seen' this is the place to stay.

                          • Group of friends
                            9.6

                            pool area, location and free wi-fi througout the hotel.

                          • Couple
                            10.0

                            &Quot;When we got to the room we identified a problem in the bathroom and complained to the reception. They solved this problem very quick changing us to a better room available and explained that it happened because the construction is quite new. The matter of fact is that this other room was amazing. Besides a balcony, extra bed, up to date furniture and first line materials, the bathroom had two showers for the cuple. Fantastic! I was worried about the noise from the street, since the hotel is in the middle of the night life and have a happy hour in the terrace, but fortunately we didn't hear any noise from our room. I would like to add that the service is exceptional, the people are very polite and the restaurant is driven by a very good “cuoco” that makes special designed dishes serving the best taste Mexican food. For sure we’ll chose to stay there the next time we go to Playa. We spent a very good time relaxing inside a chromotherapic Jacuzzi bath at the terrace, listening to lounge music, feeling the afternoon wind while watching the Sun going down every day. We are seeking to have that time again!!! The Spot location of the hotel is perfect - lots of restaurants, shops and two steps from the beach. The Car is kept safe inside the garage and no traffic disturbance around the hotel. I Could keep saying good things all day long but the point is that we really enjoyed and recommend to everyone."

                          • Couple
                            5.4

                            Sterile Charmless More like a hospital than a hotel

                          How to reach hotel

                          hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
                          Show big map »

                          Hotel Address:

                          Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710

                          Get directions
                          City Center
                          • Playa del Carmen
                            2700 ft
                          Airports
                          Restaurants
                          • Coffee Stop
                            500 ft
                          • Oh Lala (cuisine: International)
                            1400 ft
                          Hotel information
                          • Check-in:
                            from  3 pm
                          • Check-out:
                            until  12 pm
                          • Number of floors:
                            4
                          • Number of rooms:
                            69

                          Hotel Awards

                          MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in Mexico

                          Use Badge