Enter your dates to see prices

The Palm At Playa - Playa del Carmen

ex. Palm at Playa

Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

The Palm At Playa - Playa del Carmen

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Rooftop pool

Overview

Featuring an infinity pool, a golf course and a Jacuzzi, The Palm At Playa Hotel offers modern rooms overlooking the sea. The Palm At Playa Hotel operates since 2012.

The Palm At Playa Hotel is set blocks from the pure white beach. The center of Playa del Carmen is 1 km away from the venue.

Guests may find Xel Ha within 46 km and The Plaza within 19 km of the property.

A 55-minute drive will take guests to Cancun International airport.

Rooms

This comfortable hotel comprises of rooms like palm one-bedroom loft, palm flat and junior king suite with sophisticated decor and such comforts as complimentary Wi-Fi, a ceiling fan, a private safe, coffee/tea makers and a dining area. They feature open bathrooms with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Guests can also enjoy international meals at the excellent restaurant. Refreshing drinks are offered in the garden bar. Coffee Stop and Oh Lala are situated in a vibrant area, about 150 meters from the venue.

Services

Guests can make use of free shuttle bus service, laundry and housekeeping on site.

Relax

The on-site treatments feature full body massage, head massage and facials. The hotel offers fitness classes, a gym and yoga classes as well as diving, snorkeling and golf to ensure guests' active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   4.  Number of rooms:   69.

Read moreLess
This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Lift
  • Currency exchange
  • Bicycle storage
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkeling
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Rooftop pool
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • Courtyard view
  • Pool view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel The Palm At Playa - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710

Get directions
Airports
Restaurants
  • Coffee Stop
    500 ft
  • Oh Lala (cuisine: International)
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    69

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

The Palm At Playa photos Room
Double Room
Garden view
  • Room size:

    325 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Terrace
  • Ironing facilities
  • Ceiling fan
  • Soundproofed windows
  • Free local calls
  • Voice mail
  • Telephone
  • Turndown service
  • Bathroom:Hair dryer
  • Bedding:Luxury linens
  • Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
  • Wake up service
  • Clock-radio
The Palm At Playa photos Exterior Hotel information
Two-Bedroom Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 2 Single beds and 1 Sofa bed, Sleeping arrangements for 3 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Balcony
    • + More
  • General:Safe deposit box
  • Terrace
  • Living room
  • Fan
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Luxury linens
  • Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Wet bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
The Palm At Playa photos Exterior Hotel information
Palm Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Air conditioning
    • + More
  • General:Fan
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
Room Description:

A rich mix of wood accents and soil tones set the perfect mood for a great stay. The Amenities include: - Plasma TV with Cable- IPod Port / IPhone- Phone- Wi-Fi- Air conditioning- Fans- Electricity 110 Volts- Safe- Magnetic Key- Showers- Vanity Mirrors- Fine Cotton Sheets

The Palm At Playa photos Room
Palm Loft
Courtyard view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Balcony
    • + More
  • General:Seating area
  • Fan
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
The Palm At Playa photos Exterior Hotel information
Palm One-Bedroom Suite
Courtyard view
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Seating area
  • Fan
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|1 KS BED LUX LINENS FLAT TV FREE WIFI MP3 DOC SHOWER 322SQFT

Standard Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Terrace
  • Living room
  • Media:Hi-Fi
Room Description:

SINGLE STANDARD. BED & BREAKFAST. Standard rate

Loft
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Terrace
  • Seating area
  • Ironing facilities
  • Complimentary bottled water
  • Soundproofed windows
  • Free local calls
  • Telephone
  • Turndown service
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
  • Wake up service
  • Clock-radio
Room Description:

Standard|Special Offer - 4 NT FREE - Palm Loft

Loft Matrimonial
  • Max occupancy:

    2 persons

  • Check Prices
Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Seating area
  • Ironing facilities
  • Living room
  • Complimentary bottled water
  • Free local calls
  • Voice mail
  • Turndown service
  • Bathroom:Hair dryer
  • Bedding:Luxury linens
  • Sofa bed
  • Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Wet bar
  • Media:LCD TV
  • Wake up service
  • Clock-radio
Room Description:

807SQFT 1BDR SUITE 1KS SEP LIVING W LUX LINEN WETBAR FLAT TV FREE WIFI MP3 BALCONY SHOWER

Standard Quadruple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Apartment|Apartment

Superior Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Terrace
  • Living room
  • Bathroom:Make-up mirror
  • Media:Cable TV
  • Hi-Fi
Room Description:

DOUBLE SUPERIOR. BED & BREAKFAST. Standard rate

Deluxe Queen Room
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Deluxe One Bedroom (3 pax) (BAR)

Deluxe Two-Bedroom Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Deluxe Room, 2 Bedrooms

Deluxe Two-Bedroom King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
Room Description:

Suite|Palm Deluxe 2 Bedroom Suite - 1 king and 2 single beds OR 2 king beds - Breakfast included

Deluxe Loft
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe Suite
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Soundproofed windows
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
Room Description:

Suite|Palm Deluxe One Bedroom Suite

Deluxe Two-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite|Palm Deluxe Two Bedroom Suite

Deluxe Two-Bedroom Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Palm Deluxe Two Bedroom Suíte. BED & BREAKFAST. Standard rate

Executive Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Bedding:Luxury linens
  • Twin bed
  • Dining:Coffee/tea maker
  • Media:Wake up service
Luxury King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Luxury Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Terrace
  • Living room
  • Dining:Fridge
  • Media:Cable TV
  • Hi-Fi
Room Description:

SUITE LUXURY. BED & BREAKFAST. Non refundable

Luxury Two Room Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Luxury Suite - 2 Rooms

The Palm At Playa Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Rio Secreto4.8 mi
    Carretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur

    Near the hotel

    • 5th Avenue (Avenida 5)800 ft
      Playa del CarmenMexico

      Restaurants nearby

      • Coffee Stop500 ft

        Address: Calle 10 North
        Phone: 984 803 4365

        81% likes this, based on 130 reviews
        Price Range: USD 3 - USD 6

      • Ah Cacao Chocolate Cafe1800 ft

        Address: 5th Ave & Constituyentes
        Phone: +52 984 803 5748

        82% likes this, based on 936 reviews
        Price Range: USD 6 - USD 21

      • Oh Lala1400 ft

        Address: Calle 14 bis between 10th & 15th Av.
        Phone: 9841274844

        81% likes this, based on 545 reviews
        Cuisine: International
        Price Range: USD 8 - USD 31

      • Kaxapa Factory1900 ft

        Address: Av Constituyentes, betwen 10 and 15 avenues
        Phone: 9841471645

        90% likes this, based on 569 reviews
        Cuisine: Organic, Venezuelan
        Price Range: USD 5 - USD 9

      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Number of floors:
        4
      • Number of rooms:
        69

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

      According to guest reviews, the hotel has been rated as
      Best Spa Hotels in Mexico

      Use Badge

      Hotels nearby
      The Palm At Playa
      4 stars
      0.1 km
      Maya Del Mar
      3 stars
      0.1 km
      Wabi Hostel
      2 stars
      0.1 km
      Izsla Hostel
      2 stars
      0.1 km
      Cities nearby

      The Palm At Playa Reviews

      Guest reviews are submitted by our customers after their stay at The Palm At Playa

      8.6
      SuperbBased on20 reviews

      Guest reviews

      • Single
        8.8

        lovely breakfast options and service. great value for playa del carmen and hotel standard/ ideal location. large room size comfortable bed decent air conditioning pool area is relaxing and well appointed decent wifi

        small slow lifts hotel not finished in parts - e.g. gym not equipped. room not decorated much light switches haphzard and confusing basic phone system pool beds in sun always busy

      • Couple
        8.8

        The location is excellent, the room is very clean and the pool in the roof.

        The A/C was leaking water inside.

      • Couple
        7.4

        The delicious breakfast, the comfortable rooms, the terrace pool

        The fact that the website did not mention the gym had not yet opened as the hotel is brand new, it felt not everything was in place yet other than the food service which was excellent the location is good but not on the beach so one needs to pay 300 pesos or so a day to hire a bed at one of the cramped beach clubs

      • Group of friends
        9.2

        Exceptional service in all areas of the hotel - from check in to the restaurant. The hotel is brand new with only the highest quality fittings and finishings. Its in a great location close to the beach and right off the main street.

        They chose to open too early. There was still construction going on in the basement below which was noisy, they were still photographing the place and training staff right in front of clients trying to enjoy the pool. That was really unprofessional. There was a lot of noise from the street at night which made it very difficult to sleep but that might have been a result of the time of year (festive season) not sure. The pool is more for posing than actual swimming and the jacuzzi is luke warm. If you want to 'be seen' this is the place to stay.

      • Group of friends
        9.6

        pool area, location and free wi-fi througout the hotel.

      • Couple
        10.0

        &Quot;When we got to the room we identified a problem in the bathroom and complained to the reception. They solved this problem very quick changing us to a better room available and explained that it happened because the construction is quite new. The matter of fact is that this other room was amazing. Besides a balcony, extra bed, up to date furniture and first line materials, the bathroom had two showers for the cuple. Fantastic! I was worried about the noise from the street, since the hotel is in the middle of the night life and have a happy hour in the terrace, but fortunately we didn't hear any noise from our room. I would like to add that the service is exceptional, the people are very polite and the restaurant is driven by a very good “cuoco” that makes special designed dishes serving the best taste Mexican food. For sure we’ll chose to stay there the next time we go to Playa. We spent a very good time relaxing inside a chromotherapic Jacuzzi bath at the terrace, listening to lounge music, feeling the afternoon wind while watching the Sun going down every day. We are seeking to have that time again!!! The Spot location of the hotel is perfect - lots of restaurants, shops and two steps from the beach. The Car is kept safe inside the garage and no traffic disturbance around the hotel. I Could keep saying good things all day long but the point is that we really enjoyed and recommend to everyone."

      • Couple
        5.4

        Sterile Charmless More like a hospital than a hotel

      How to reach hotel

      hotel The Palm At Playa - Playa del Carmen Playa del Carmen location
      Show big map »

      Hotel Address:

      Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710

      Get directions
      Airports
      Restaurants
      • Coffee Stop
        500 ft
      • Oh Lala (cuisine: International)
        1400 ft
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Number of floors:
        4
      • Number of rooms:
        69

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

      According to guest reviews, the hotel has been rated as
      Best Spa Hotels in Mexico

      Use Badge