The Palm At Playa Hotel - Playa del Carmen

Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Palm At Playa Hotel - Playa del Carmen

Free Wi-Fi
Free parking
Luggage storage
24-hour

Late check-in

24-hour reception

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Plunge pool

Rooftop pool

Infinity pool

Overview

Offering 69 rooms, the attractive The Palm At Playa Hotel features a sun deck, a year-round outdoor pool and a night club available on site. The Palm At Playa Hotel has been welcoming guests to its modern rooms since 2012.

The hotel is about 450 meters from Riviera Art Gallery, Disabled-friendly beach and Kool Beach Club. The property is set a 10-minute stroll from Playa del Carmen center.

The vicinity of a national park and palm trees as well as quick access to bars, a theme park and restaurants set the hotel apart.

Guests can reach The Palm At Playa Hotel by car from Cancun International airport in 50 minutes.

Rooms

The rooms in The Palm At Playa Hotel come with cable TV, coffee/tea makers, complimentary Wi-Fi, individual climate control and a living area. Some rooms have the sea view. For more comfort a hairdryer, a shower and free toiletries are provided.

Eat & Drink

Different dishes of contemporary cuisine are served at the restaurant. Guests can quench their thirst at Famous Coco Bongo bar with a favorite drink. Coffee Stop and Oh Lala are situated in a charming area, about 150 meters from the venue.

Services

The hotel offers a designated place for smoking, parking and allergy-free rooms as well as a meeting room, a video projector and a business centre for guests' comfort.

Relax

On-site spa facilities include a spa center, a plunge pool and a solarium. Reflex massage, head massage and full body massage are also available. On-site activities feature snorkeling and diving.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   4.  Number of rooms:   69.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Golf course
  • Yoga class

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Grocery shopping service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Infinity pool
  • Rooftop pool
  • Plunge pool
  • Beach umbrellas
  • Beach towels
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Jacuzzi
  • Reflex massage
  • Head massage
  • Full body massage

Room view

  • Garden view
  • City view

Room facilities

  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Room toiletries

Bedroom

  • Premium bedding
  • Fluffy down duvets
  • Down duvets

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Pets

  • Pets are not allowed.

How to reach hotel

hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    2700 ft
Airports
Restaurants
  • Coffee Stop
    500 ft
  • Oh Lala (cuisine: International)
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    69

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Large Double Room
Bed type: Double bed
Check Prices
  • Free Wi-Fi
  • Air conditioning
— Less information+ More information
Room facilities
    The Palm At Playa photos Room
    Standard Single Room
    Bed type: 1 Single bed or 2 Single beds or Double bed
    Size: 325 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Standard|Single Room - With Breakfast

    Room facilities
      King Room
      Bed type: King-size bed
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information
      Room facilities
        Loft
        Bed type: 1 Single bed or Double bed or 2 Single beds
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        — Less information+ More information

        Standard|Loft (2 pers)

        Room facilities
          One-Bedroom Suite
          Bed type: Double bed or Twin beds or 2 Single beds
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Suite|1 Bedroom Suite - Free Wifi

          Room facilities
            The Palm At Playa photos Room
            Two-Bedroom Suite
            Bed type: Sleeping arrangements for 3 persons or 1 King-size bed, 2 Single beds and 1 Sofa bed or 1 Super King-size bed, 2 Single beds and 1 Sofa bed
            Size: 1295 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information

            Suite|2 Bedroom Suite - Free Wifi

            Room facilities
              The Palm At Playa photos Exterior Hotel information
              Palm Room
              Bed type: King-size bed or Double bed or 1 Super King-size bed
              Size: 325 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information

              Standard|Double Room - With Breakfast. Palm Room-Bed & Breakfast-Standard

              Room facilities
                The Palm At Playa photos Room
                Palm Loft
                Bed type: 1 Super King-size bed or 1 Single bed or 2 Single beds
                Size: 650 sq. feet
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Shower
                • — Less information+ More information

                Standard|Single Room - With Breakfast. Palm Loft-Bed & Breakfast-Standard

                Room facilities
                  The Palm At Playa photos Room
                  Palm Suite
                  Bed type: 1 Super King-size bed and 1 Sofa bed or 1 Single bed or Double bed
                  Size: 810 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information

                  Suite|SINGLE SUITE PALM

                  Room facilities
                    The Palm At Playa photos Room
                    Superior Double Room
                    Bed type: Double bed or 1 Single bed
                    Check Prices
                    • Free Wi-Fi
                    — Less information+ More information

                    Superior|Double Superior

                    Room facilities
                      Deluxe One-Bedroom Room
                      Bed type: 1 Single bed or Sleeping arrangements for 3 persons
                      Check Prices
                      • Free Wi-Fi
                      — Less information+ More information

                      Deluxe|Deluxe Room, 1 Bedroom

                      Room facilities
                        Deluxe Two-Bedroom Room
                        Bed type: 1 Single bed or Sleeping arrangements for 3 persons or Sleeping arrangements for 4 persons
                        Check Prices
                        • Free Wi-Fi
                        — Less information+ More information

                        Deluxe|Deluxe Room, 2 Bedrooms

                        Room facilities
                          Deluxe Two-Bedroom King Suite
                          Bed type: 2 Single beds
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          — Less information+ More information

                          Suite|Palm Deluxe 2 Bedroom Suite - 1 king and 2 single beds OR 2 king beds - Breakfast included

                          Room facilities
                            Standard Deluxe Triple Room
                            Bed type: Sleeping arrangements for 3 persons
                            Check Prices
                            • Free Wi-Fi
                            — Less information+ More information

                            Suite|Triple Room - With Breakfast. Palm Deluxe Suite-Bed & Breakfast-Standard

                            Room facilities
                              Deluxe Loft
                              Bed type: Double bed
                              Check Prices
                              • Free Wi-Fi
                              — Less information+ More information

                              Deluxe|Double Deluxe Loft

                              Room facilities
                                The Palm At Playa photos Room
                                Deluxe One-Bedroom Suite
                                Bed type: 1 Single bed or Double bed or 2 Single beds
                                Check Prices
                                • Free Wi-Fi
                                • Air conditioning
                                • Shower
                                • — Less information+ More information

                                Suite|Palm Deluxe Suite

                                Room facilities
                                  The Palm At Playa photos Room
                                  Deluxe Two-Bedroom Suite
                                  Bed type: Double bed or 1 Single bed or Sleeping arrangements for 3 persons
                                  Check Prices
                                  • Free Wi-Fi
                                  • Air conditioning
                                  • Shower
                                  • — Less information+ More information

                                  Suite|Palm Deluxe Two Bedroom Suite

                                  Room facilities
                                    Luxury Suite
                                    Bed type: Double bed or 1 Single bed or Sleeping arrangements for 3 persons
                                    Check Prices
                                    • Free Wi-Fi
                                    — Less information+ More information

                                    Suite|Suite Luxury

                                    Room facilities

                                      How to reach hotel

                                      hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
                                      Show big map »

                                      Hotel Address:

                                      Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710

                                      Get directions
                                      City Center
                                      • Playa del Carmen
                                        2700 ft
                                      Airports
                                      Restaurants
                                      • Coffee Stop
                                        500 ft
                                      • Oh Lala (cuisine: International)
                                        1400 ft
                                      Hotel information
                                      • Check-in:
                                        from  3 pm
                                      • Check-out:
                                        until  12 pm
                                      • Number of floors:
                                        4
                                      • Number of rooms:
                                        69

                                      Hotel Awards

                                      MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                                      According to guest reviews, the hotel has been rated as
                                      Best Spa Hotels in Mexico

                                      Use Badge

                                      The Palm At Playa Location

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                                      • Convention centers
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                                      • General

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                                      What's nearby

                                      Popular areas

                                      Places of interest

                                      • Plaza Quinta Alegria - 1000 ft
                                      • Terminal foránea de autobuses ADO - 1000 ft
                                      • Kool Beach Club - 3000 ft

                                      Monuments and Landmarks

                                      • 28 de Julio Square - 400 ft
                                      • ADO International Bus Station - 1400 ft
                                      • Disabled-friendly beach - 1700 ft
                                      • Church of Guadalupe - 1.5 mi

                                      Golf courses and Country clubs

                                      • Mahi Golf Course - 1.8 mi

                                      Marina

                                      • Playa del Carmen Maritime Terminal - 2000 ft

                                      Local attractions

                                      • Sian ka'an Jeep Tour Expedition - 1.7 mi
                                        Monte de los Cibeles, Playa del Carmen
                                      • Casa Cenote - 1.8 mi
                                      • Cenote Chaak Tun - 2.3 mi
                                        Av. Juarez, Playa del Carmen
                                      • Temazcal Natura - 1.7 mi
                                        Monte de los Cibeles, Playa del Carmen
                                      • Xaman Ha Aviary - 1.8 mi
                                        Paseo Xaman-Ha, Playa del Carmen

                                      Near the hotel

                                      • Riviera Art Gallery - 1400 ft
                                        20th Street between 5th Av. & 10th Av., Playa del Carmen

                                        Restaurants nearby

                                        • Coffee Stop - 500 ft

                                          Address: Calle 10 North
                                          Phone: 984 803 4365

                                          81% likes this, based on 130 reviews
                                          Price Range: USD 3 - USD 6

                                        • Ah Cacao Chocolate Cafe - 1800 ft

                                          Address: 5th Ave & Constituyentes
                                          Phone: +52 984 803 5748

                                          82% likes this, based on 936 reviews
                                          Price Range: USD 6 - USD 21

                                        • Oh Lala - 1400 ft

                                          Address: Calle 14 bis between 10th & 15th Av.
                                          Phone: 9841274844

                                          81% likes this, based on 545 reviews
                                          Cuisine: International
                                          Price Range: USD 8 - USD 31

                                        • Kaxapa Factory - 1900 ft

                                          Address: Av Constituyentes, betwen 10 and 15 avenues
                                          Phone: 9841471645

                                          90% likes this, based on 569 reviews
                                          Cuisine: Organic, Venezuelan
                                          Price Range: USD 5 - USD 9

                                        Hotel information
                                        • Check-in:
                                          from  3 pm
                                        • Check-out:
                                          until  12 pm
                                        • Number of floors:
                                          4
                                        • Number of rooms:
                                          69

                                        Hotel Awards

                                        MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                                        According to guest reviews, the hotel has been rated as
                                        Best Spa Hotels in Mexico

                                        Use Badge

                                        Hotels nearby
                                        Cities nearby

                                        The Palm At Playa Reviews

                                        Guest reviews are submitted by our customers after their stay at The Palm At Playa

                                        Average guest rating

                                        8.6out of 10
                                        Superb
                                        Based on 18 reviews

                                        Guest reviews

                                        • Single
                                          8.8

                                          lovely breakfast options and service. great value for playa del carmen and hotel standard/ ideal location. large room size comfortable bed decent air conditioning pool area is relaxing and well appointed decent wifi

                                          small slow lifts hotel not finished in parts - e.g. gym not equipped. room not decorated much light switches haphzard and confusing basic phone system pool beds in sun always busy

                                        • Couple
                                          8.8

                                          The location is excellent, the room is very clean and the pool in the roof.

                                          The A/C was leaking water inside.

                                        • Couple
                                          7.4

                                          The delicious breakfast, the comfortable rooms, the terrace pool

                                          The fact that the website did not mention the gym had not yet opened as the hotel is brand new, it felt not everything was in place yet other than the food service which was excellent the location is good but not on the beach so one needs to pay 300 pesos or so a day to hire a bed at one of the cramped beach clubs

                                        • Group of friends
                                          9.2

                                          Exceptional service in all areas of the hotel - from check in to the restaurant. The hotel is brand new with only the highest quality fittings and finishings. Its in a great location close to the beach and right off the main street.

                                          They chose to open too early. There was still construction going on in the basement below which was noisy, they were still photographing the place and training staff right in front of clients trying to enjoy the pool. That was really unprofessional. There was a lot of noise from the street at night which made it very difficult to sleep but that might have been a result of the time of year (festive season) not sure. The pool is more for posing than actual swimming and the jacuzzi is luke warm. If you want to 'be seen' this is the place to stay.

                                        • Group of friends
                                          9.6

                                          pool area, location and free wi-fi througout the hotel.

                                        • Couple
                                          10.0

                                          &Quot;When we got to the room we identified a problem in the bathroom and complained to the reception. They solved this problem very quick changing us to a better room available and explained that it happened because the construction is quite new. The matter of fact is that this other room was amazing. Besides a balcony, extra bed, up to date furniture and first line materials, the bathroom had two showers for the cuple. Fantastic! I was worried about the noise from the street, since the hotel is in the middle of the night life and have a happy hour in the terrace, but fortunately we didn't hear any noise from our room. I would like to add that the service is exceptional, the people are very polite and the restaurant is driven by a very good “cuoco” that makes special designed dishes serving the best taste Mexican food. For sure we’ll chose to stay there the next time we go to Playa. We spent a very good time relaxing inside a chromotherapic Jacuzzi bath at the terrace, listening to lounge music, feeling the afternoon wind while watching the Sun going down every day. We are seeking to have that time again!!! The Spot location of the hotel is perfect - lots of restaurants, shops and two steps from the beach. The Car is kept safe inside the garage and no traffic disturbance around the hotel. I Could keep saying good things all day long but the point is that we really enjoyed and recommend to everyone."

                                        • Couple
                                          5.4

                                          Sterile Charmless More like a hospital than a hotel

                                        How to reach hotel

                                        hotel The Palm At Playa Hotel - Playa del Carmen Playa del Carmen location
                                        Show big map »

                                        Hotel Address:

                                        Calle 8 Entre 10Ma Y 5Ta Avenidas, Playa del Carmen, Mexico, 77710

                                        Get directions
                                        City Center
                                        • Playa del Carmen
                                          2700 ft
                                        Airports
                                        Restaurants
                                        • Coffee Stop
                                          500 ft
                                        • Oh Lala (cuisine: International)
                                          1400 ft
                                        Hotel information
                                        • Check-in:
                                          from  3 pm
                                        • Check-out:
                                          until  12 pm
                                        • Number of floors:
                                          4
                                        • Number of rooms:
                                          69

                                        Hotel Awards

                                        MexicanHOTEL AWARDSRecommendedPlaya del CarmenThe Palm At Playa

                                        According to guest reviews, the hotel has been rated as
                                        Best Spa Hotels in Mexico

                                        Use Badge